Showing posts with label Customer Service Tips. Show all posts
Showing posts with label Customer Service Tips. Show all posts

Tuesday, June 28, 2011

Five Steps for Giving Productive Feedback

by Scott Halford

"While giving and receiving feedback can be a delicate process, there's no doubting its value in helping to identify issues and solve them. Business owners should manage feedback in a positive way so that it can do what it's intended to do: Help improve and grow your business..."

Read article here
http://www.entrepreneur.com/article/219437

Monday, October 4, 2010

10 Ways to Support Your Best Customers

by Inc., Staff

"Even if you're not in the customer service business, there's one clear way to please your customers: act like serving them is your first priority. We've compiled tips from expert interviews and articles that have appeared in Inc. and on Inc.com to find the most poignant pointers for pleasing your most valuable customers."

Read tips here
http://www.inc.com/guides/2010/07/10-ways-to-support-your-best-customers.html?partner=newsletter_Startup