Twitter Users Want Brands to Respond to Their Questions

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"Each day, Twitter users post more than 100,000 questions* to followers on the microblogging site, according to a study by inboxQ. Nearly six in ten of such users say they would welcome answers from companies, provided the quality of answers was as good as or better than those from followers."

Read article here
http://www.marketingprofs.com/charts/2011/5264/twitter-users-want-brands-to-respond-to-their-questions?adref=nlt061611