How to Build Personal Relationships with your Customers

by Lou Dubois

Companies in all industries and of all sizes understand that customers are perhaps their most valuable assets. Improving the overall customer experience is vital for continued success and survival, and always has been. Here’s how to manage those relationships.

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http://www.inc.com/guides/2010/08/how-to-build-personal-relationships-with-customers.html?partner=newsletter_Startup