Make a Cold Call That Works: 4 Steps to Prepare

by Geoffrey James

Cold calling is difficult, especially when you're calling "out of the blue." Even if you're selling something that could massively improve a customer's life, save money, and help build his or her business, most people prefer to drive their own buying process.

Read tips here
http://www.inc.com/geoffrey-james/make-a-cold-call-that-works-4-steps.html

9 Tools for Building Customer Loyalty

By Sean M. Lyden

Follow-up is extremely important to growing your homebased business. Like anything worthwhile, consistent follow-up requires a lot of effort, but over time you'll reap the benefits of a steady stream of repeat business and referrals. After all, it takes far less time and money to sell to an existing customer than a cold prospect.

Read his tools here
http://www.entrepreneur.com/sales/customerservice/article54792.html

Sales Call Success Tips

By Tom Hopkins

Dread calling potential clients? Avoid rejection and make the sale with these eight essential phone skills. Too may people in business look at the telephone as an anchor--that's how they feel about lifting it when they have to make outgoing calls to potential clients. For some, you'd think it was covered with spiders or that it might electrocute them if they touch it. That reaction revolves around the fear of rejection.

Read article here
http://www.ryze.com/posttopic.php?topicid=550161&confid=1022

Turn Cold Leads Into Hot New Sales

by Janet Attard

....You get a request for product literature or a sample of your product and you send it within a day or so of getting the request. A week or two goes by and the prospect hasn't placed an order. What do you do next?....

Read article here
http://www.businessknowhow.com/tips/persist.htm