Make a Cold Call That Works: 4 Steps to Prepare

by Geoffrey James

Cold calling is difficult, especially when you're calling "out of the blue." Even if you're selling something that could massively improve a customer's life, save money, and help build his or her business, most people prefer to drive their own buying process.

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http://www.inc.com/geoffrey-james/make-a-cold-call-that-works-4-steps.html

Sales Call Success Tips

By Tom Hopkins

Dread calling potential clients? Avoid rejection and make the sale with these eight essential phone skills. Too may people in business look at the telephone as an anchor--that's how they feel about lifting it when they have to make outgoing calls to potential clients. For some, you'd think it was covered with spiders or that it might electrocute them if they touch it. That reaction revolves around the fear of rejection.

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http://www.ryze.com/posttopic.php?topicid=550161&confid=1022