Saturday, October 8, 2011

9 Tools for Building Customer Loyalty

By Sean M. Lyden

Follow-up is extremely important to growing your homebased business. Like anything worthwhile, consistent follow-up requires a lot of effort, but over time you'll reap the benefits of a steady stream of repeat business and referrals. After all, it takes far less time and money to sell to an existing customer than a cold prospect.

Read his tools here
http://www.entrepreneur.com/sales/customerservice/article54792.html