by Ann Handley
There are two basic approaches to generating more business: The first is to focus on making your existing customers insanely happy, so that they want to tell others about how much they love you; the second is to simply be a resource, or be helpful, to those who aren’t customers yet.
Continue reading article here
http://www.openforum.com/idea-hub/topics/marketing/article/why-you-arent-getting-new-business-referrals
Thursday, July 15, 2010
Why You Aren’t Getting New Business Referrals
Labels:
Building Business,
Customers,
Marketing Tips,
Referrals,
Word Of Mouth