How to Build Personal Relationships with your Customers

by Lou Dubois

Companies in all industries and of all sizes understand that customers are perhaps their most valuable assets. Improving the overall customer experience is vital for continued success and survival, and always has been. Here’s how to manage those relationships.

Read article here
http://www.inc.com/guides/2010/08/how-to-build-personal-relationships-with-customers.html?partner=newsletter_Startup

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Sign Up for the Absolutely Free Newsletter and as a bonus, you'll receive special report, "The 8 Strategies SMART Business Owners Use to Attract More Clients"

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10 Ways to Support Your Best Customers

by Inc., Staff

"Even if you're not in the customer service business, there's one clear way to please your customers: act like serving them is your first priority. We've compiled tips from expert interviews and articles that have appeared in Inc. and on Inc.com to find the most poignant pointers for pleasing your most valuable customers."

Read tips here
http://www.inc.com/guides/2010/07/10-ways-to-support-your-best-customers.html?partner=newsletter_Startup

Get Ready for the Holidays: Making the Most of Your Online Marketing Data

by John McAteer

"...To make the most of your online marketing this year, it’s important to understand how traffic is getting to your website; a good way to figure this out is through a web analytics platform. If you do this well, you just may be able to snag a larger piece of the holiday shopping pie, or to more effectively reach a niche audience."

Read article here
http://blog.shop.org/2010/09/16/get-ready-for-the-holidays-making-the-most-of-your-online-marketing-data/?utm_source=Dynamic+Insights&utm_medium=Viralogy%2C+Inc.&utm_campaign=Shop.org+Blog